- To obtain and analyze business, process, technical and functional requirements from clients.
- Prepare Use Case Document which consists of screen designs, database schema, flowcharts and functional specs.
- Make analysis and design for web and database for Application development.
- Perform testing. These include provide Test Document and prepare the testing environment.
- Release Management. These include prepare release scripts and release notes.
- Provide training to the user on how to use the system and prepare User Manual.
- Provide updates and report on development status.
- Bachelor degree in IT-Analytics, Statistics, Computer Science, Mathematics or related quantitative fields.
- Experience with databases (SQL).
- Exceptional analytical and conceptual thinking skills.
- Experience creating detailed reports and giving presentations.
- Excellent critical thinking skills, combined with the ability to present findings clearly and compellingly verbally and in written form.
- A minimum of 3 years’ experience in business analysis or a related field.
- Competency in Microsoft applications including Power BI, Excel, and PowerPoint.
- Good communication skills, both oral and written (Bahasa Malaysia and English).
- Experience in HR and know how to do FRS will be good.
- Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
- Understand and document client requirements.
- Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
- Communicate with client on a solution.
- Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
- Configured system to meet client’s requirement and Malaysia statutory requirement.
- Conduct training to client user team as part of the transition.
- Ensure that functional requirements are delivered to with quality and compliant with client contract.
- Perform customer service functions by answering customer requests and questions.
- Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
- Demonstrate commitment to quality of product and service.
- Candidate must possess at least a Bachelor Degree in Computer Science / Information Technology or equivalent.
- Good understanding of HCM business process and best practice will be an added advantage.
- Good understanding in Malaysia Payroll Statutory will be an added advantage.
- Passion for quality and demonstrated high standards and accuracy of service delivery.
- Exceptional business communication skills.
- Excellent written and verbal communication.
- High-quality documentation deliver (including functional specifications).
- Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
- Understand and document client requirements.
- Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
- Communicate with client on a solution.
- Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
- Configured system to meet client’s requirement and Malaysia statutory requirement.
- Conduct training to client user team as part of the transition.
- Ensure that functional requirements are delivered to with quality and compliant with client contract.
- Perform customer service functions by answering customer requests and questions.
- Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
- Demonstrate commitment to quality of product and service.
- Candidate must possess at least a Bachelor Degree in Computer Science / Information Technology or equivalent.
- Good understanding of HCM business process and best practice will be an added advantage.
- Good understanding in Malaysia Payroll Statutory will be an added advantage.
- Passion for quality and demonstrated high standards and accuracy of service delivery.
- Exceptional business communication skills.
- Excellent written and verbal communication.
- High-quality documentation deliver (including functional specifications).
- Perform customer services functions by answering customer requests and questions ad hoc.
- Implement and ensure adherence to security and data standards.
- Ensure system test according to testing policy and standard.
- Provide first line support on the system after completion of the implementation project.
- Troubleshooting system errors.
- Advise Client's Business and Core Application Team in utilizing the HR Avenue salient features and supported functionalities.
- Following up on unresolved issues via online support system and ensure that resolution takes place within agreed SLA.
- Ensure that all projects are delivered on time, within scope & within budget.
- Execute projects based on Project Management Life-Cycle (PDLC).
- Lead the project team.
- Responsible for project planning (resources allocation), modification of phases and implementation of the live system.
- Responsible to monitor and report the project progress, updates, and contractual deliverables directly to project stakeholders.
- Responsible for software development planning – supervise user requirement study, system functional specifications, and system design.
- Responsible for system testing planning (user acceptance test ) and system deployment planning.
- Responsible for ensuring all development, testing and production servers are installed and configured correctly and run smoothly.
- Responsible for new change request – feasibility study, development, testing and deployment.
- Interact and communicate with clients regarding project solution, project planning, and project mobilization & implementation plan.
- Responsible to conduct PWC, PSC project progress meeting.
- Responsible to prepare all reporting documentation i.e. minutes, progress reports.
- Manage issues and risks. Report and escalate to management as needed.
- Manage the relationship with clients and all stakeholders.
- At least 10 years experiences in various IT project implementation especially in HRMS and rollout.
- Project management professional (PMP)/PRINCE II certification is a definite plus.
- Exceptional communication skills, both oral and written, including excellent client-facing and internal communication skills.
- Proven ability to identify, analyze and solve problems.
- Solid organizational skills including attention to details and multitasking skills.
- Project consultation, business processes, and development of systems (SDLC).
- Knowledge of HRMS information technology, software customization, and implementation.
- Support & maintenance programs.
- Development of MQHRs’ HCMS software suite.
- Responsible for Java application development to support business objectives.
- To support and maintain existing software product in line with predefined service levels.
- Ensure modifications and development of the software meets defined requirements and are in compliance with quality controls including but not limited to code reviews, testing, and documentation.
- Pro-actively communicate with Business Analyst / Implementors to clarify the user requirements.
- Analyze and troubleshoot issues related to the system.
- To develop enterprise-scale applications in accordance with Company standards, procedures, and methodology.
- Assist team lead and manager closely in preparing all unit test cases and system test cases.
- Work closely with the Support / Customer Service team for post-implementation support.
- Must possess at least Diploma, Degree Computer Science/Information Technology or equivalent.
- Required skills in Java, Python, J2EE, MSQL and SQL Language, Hibernate, Web 3.0 & Web 4.0 Technologies.
- Preferred skills in Tomcat webserver, LDAP Server, Linux/Unix.
- Understanding of IP networking, including the ability to analyse network behaviour, performance and application issues using standards tools like tcpdump/ ethereal/ wireshark.
- A keen technology trend followers and able to propose how these emerging technologies can be adapted in project.