Job Responsibilities
- Responsible to conduct Business Requirement / Fit Gap Study for implementation, upgrade and enhancement purpose.
- Understand and document client requirements.
- Work as solution owner for the project to provide a solution and fit-gap analysis to ensure client requirements can be delivered.
- Communicate with client on a solution.
- Develop test plan, test scripts and review the testing result to ensure the system development is in accordance with the documented client requirements.
- Configure system to meet client’s requirement and Malaysia statutory requirement.
- Conduct training to client user team as part of the transition.
- Ensure that functional requirements are delivered with quality and compliant with client contract.
- Perform customer service functions by answering customer requests and questions.
- Remain engaged with the client throughout implementation, until the client is successfully running payroll solution.
- Demonstrate commitment to quality of product and service.